We could not be happier with the overall experience at the office and recommend them to anyone that asks.
The Orthodontic procedure & treatment was excellent and far beyond what was expected! The staff member's did an excellent job a "A team approach". Very happy with the treatment we received I would highly recommend this office.
Dr. Arpino helped Nick out after hours when Vince was coming back from being out of town when Nick had his front teeth knocked back. Your entire staff along with Dr. Arpino is wonderful to work with. I was a patient of Dr. Wollney's as a kid happy that we chose Arpino & Wollney Ortho for both Nick and Luke! Thank you Dr. Arpino!!!
There were 2 times we had an emergency during after hours and Dr. Arpino made himself available as soon as possible during non-office hours. Thank you for taking care of us!!!
Love your practice there are not many that do everything right! You guy's rock!!!
I tell all of my friends to go to Dr. Arpino. We have never had to wait! We are always in and out so quickly and close to home! Friendly staff. My younger son will also need orthodontics from Arpino! We look forward to our next visit!
My other kids looked forward to the times when they could go with to Emily's appointments so they could play in the game room downstairs. It's easy to see that you & your staff are constantly communicating and that you work well together. Emily's smile looks great! Only 3 more kids to go!
We are so thankful our orthodontist in North Carolina recomended Dr. Arpino to us. Thank you for taking such great care of Katelyn. Her smile looks beautiful!
Kendall's orthodontic treatment was a very positive experience from the start to the finish. I am so happy Dr. Arpino was on Dr. Gordon's list of preferred providers and that we chose him for Kendall's Ortho! You all are the best!
You guys are great! Very friendly, I love to come chat with Kim while the kids are getting worked on! Love the office decorations, the game room and the contests they have. Very friendly and a non-intimidating atmosphere. Oh and the teeth look great!
Your office is always friendly and courteous. We live in Gurnee and my kids go to school in Lake Forest and we have no problem coming to your office! We highly recommend this office all the time, we are looking forward to my son's braces. I can hardly believe I just said that! It nice dealing with a great doctor and a great staff who understands their patients! Hurray for Arpino Orthodontic's!!
From the first phone call for a consultation the service and staff have been awesome! Love the changing decor in the waiting room especially Halloween! Very thankful for accommodating us by letting me (Mom) sit with Kobi for his appointments. Will (and have) recommended to all my friends! Kim is the best!!!
Always friendly and professional, always a pleasant and inviting experience. Dr. Arpino is very informative and clear he has a buttoned-up staff who is greatly appreciated. We would recommend this office over and over again!
Thank you Kim for being so efficient in the front office and likewise to the staff in the back office. Every appointment was so easy from the minute we entered your office to booking the next appointment. You make going to a doctor's appointment easy!
I am extremely happy with the outcome of my orthodontic treatment! I will highly recommend Dr. Arpino to my friends and family! He is the best!
Thank you all for your perseverance! Teenagers are not always the best patients and you and your staff did so well!
With all things said from a great experience! I just want to say those little things really stand out, for example I thought it was so cool to get a Christmas card (with a calendar in it). I also think it is awesome how I never had to wait to get in. Even when I came early to an appointment they took me right away and everyone seemed to love there job, and it makes the experience so nice for the patient.
We had a wonderful experience it was a joy to work w/Dr. Arpino and his staff. We enjoyed coming to the office and appreciate the kindness and friendliness we all received! Thanks!
Kim was always wonderful especially about re-scheduling forgotten and missed appointment you always took care of us! I would and always will recommend your office to all who ask! Its been a wonderful experience.